מאוד חשוב להקפיד על תחזוקה נכונה
מוצר מקורי מבית בי.אס.אייץ
יש להזין מספר דגם לשם בדיקת תאימות(ללא רווחים לוכסנים ומקפים)
משלוח מהיר לבית לקוח ₪40.
משלוח חינם ברכישה מעל 300 ₪
איסוף עצמי מסניף לוד.
זכוכית חיצונית לדלת תנור משולב כיריים גז
במידה וזכוכית התנור סדוקה שבורה או אפילו לא שלמה בפינת הזכוכית, יש להחליף את הזכוכית בזכוכית חדשה ומקורית.
מאוד חשוב להקפיד על תחזוקה נכונה על מנת לשמור על תקינות וחיי התנור שלכם לאורך זמן.
ע”י החלפת חלקים נשחקים התנור שלכם יכול לפעול ולחמם בצורה אופטימלית ובטוחה.
במידה ונתקלתם בבעיה במהלך החלפת הזכוכית, יש להזמין טכנאי בקישור הבא:
הזמנת טכנאי
מוצר מקורי מבית בי.אס.אייץ
ניתן לאתר את החלק המתאים על ידי שימוש בבר החיפוש שלנו וגלילה למספר הדגם של המכשיר או מספר החלק. ניתן גם לעיין לפי קטגוריה או מותג. אם אינך בטוח, צוות שירות הלקוחות שלנו זמין לעזור לך בזיהוי החלק הנכון.
ניתן להגיע אלינו ולאסוף את המוצרים שהזמנתם באתר, באיסוף עצמי. כתובתנו היא רחוב הורקנוס 6 לוד. שעות הפעילות להגעה: ימים א-ה 9:00-15:00 בדלפק מחסן חלקים. יש לחכות לקבלת הודעת סמס מהמחסן שההזמנה מוכנה לאיסוף.
כדי לבצע הזמנה, יש להוסיף את החלקים או האביזרים הרצויים לעגלת הקניות ולהתקדם לעמוד התשלום. עקוב אחר ההנחיות להשלמת הרכישה.
בעמוד המוצר מופיעים הפרטים המלאים של כל מוצר, במידה ויש לכם שאלות נוספות בנוגע למוצר,
יש להשאיר פרטים בעמוד המוצר תחת הכותרת:
“שאלה בנוגע לחלק או מוצר – לחצו כאן להשארת פרטים לנציג” ונציג יחזור אליכם עם כל הפרטים והתשובות בנוגע למוצר.
אם ברצונכם לברר בנוגע למוצר מסוים שאתם מחפשים ולא מצאתם אותו באתר שלנו, ניתן ליצור איתנו קשר במספר דרכים:
1. להשאיר פרטים בקישור הבא:לא מוצאים את החלק שחיפשתם?
ונציג יחזור אליכם.
2. לשלוח לנו הודעת ווטסאפ בקישור: ווטסאפ
עם תמונה של המוצר המבוקש והדגם.
אנו מקבלים מגוון אמצעי תשלום, כולל כרטיסי אשראי Apple Pay, Google Pay ואפשרויות תשלום מקוונות מאובטחות אחרות. כל העסקאות מעובדות בצורה מאובטחת.
אנו מציעים משלוח לכל רחבי ישראל בעלות של 40 ש”ח משלוחים המיועדים להפצה לבתי אב באזורים רגילים ימסרו תוך 6 ימי עסקים. אנו משתמשים בחברת השליחויות רץ פלוס מהמובילות בארץ באמינות ובשירות. זמני המשלוח משתנים בהתאם למיקום. משלוחים המיועדים להפצה באזורים כגון יישובי הגולן, הערבה ואילת ויישובים מעבר לקו הירוק יבוצעו המשלוחים תוך 8 ימי עסקים. לקבלת מידע נוסף על זמני המשלוח והעלויות, אנא עיין בדף המשלוחים שלנו באתר.
כן, אנו מציעים אך ורק אביזרים וחלקים מקוריים המסופקים ישירות מהיצרנים. אנו מבטיחים שכל החלקים עומדים בסטנדרטים האיכות הגבוהים ביותר ועברו בדיקות איכות קפדניות.
לאחר ביצוע הזמנה, תקבל מייל אישור עם מספר ההזמנה, וקישור לאזור אישי
באזור האישי תוכל לבדוק את סטטוס ההזמנה והיסטוריית הרכישות שלך באתר.
לאחר שחברת השליחיות תאסוף את ההזמנה, והחלק בדרך אליך תקבל SMS עם מספר למעקב מחברת השליוחויות שלנו, באמצעות מספר מעקב זה תוכל לבדוק את מצב המשלוח שלך באתר חברת המשלוחים.
אנו מקבלים החזרות תוך 14 ימים מרגע קבלת המוצר, בתנאי שהחלקים או אביזרים במצבם המקורי ובאריזתם המקורית ולא נעשה בהם כל שימוש. אנא מלא את טופס ביטול/החזרת מוצר באתר כדי להתחיל בתהליך ההחזרה ולקבל אישור החזרה. החזרים כספיים מעובדים לאחר קבלת ובדיקת הפריטים המוחזרים.
אם קיבלת מוצר פגום או לא נכון, אנא פנה לצוות שירות הלקוחות שלנו מיד. אנו נסייע בהחלפת המוצר.
ניתן ליצור קשר עם צוות שירות הלקוחות שלנו דרך טופס יצירת הקשר באתר או בצ’אט . הצוות שלנו זמין לעזור לך בשעות העבודה.
סי.אס.בי חברת השירות הרשמית למוצרי חשמל מבית בוש, סימנס, קונסטרוקטה וגגנאוהצורפים 3, לוד
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איך ה- Cookies (“עוגיות”) שלנו?
על מנת שנוכל להעניק לכם חווית גלישה מיטבית ולמטרות אנליטיקה, חברת סי.אס.בי מוצרי חשמל בע”מ עושה שימוש ב”עוגיות” (Cookies) שלה ושל צדדים שלישיים. מידע נוסף והרחבה, לרבות מידע איך להסיר את העוגיות, נמצאים במדיניות הפרטיות ותקנון תנאי שימוש שלנו.
לביצוע פעולות בשירות עצמי בצורה קלה ונוחה באתר לחץ כאן
חזקים ומאוחדים – ביחד ננצח! שירות סי\אס\בי
